EPISODE · Oct 15, 2025 · 33 MIN
34. Missed Calls to Booked Revenue: An SME’s AI Playbook with The AI Pros
from The Business of AI · host UKAI - The Trade Association for AI businesses across the UK
In this episode of The Business of AI Podcast, Tim Flagg talks with Mark Pratt (Founder, The AI Pros) about shipping real outcomes: from capturing missed calls with a cloned-voice AI receptionist to auto-booking viewings straight into the CRM.What we cover:-The “start with why” framework for scoping AI work that actually pays back-Case study: estate agency replacing overflow call centres with voice AI-Plug-and-play orchestration: LLMs + automation tools + lightweight web apps-Proving value in 30 days: baselines, KPIs, and exec-friendly ROI-How to scale wins without rebuilding your entire tech stack#UKAI #BusinessOfAI #SMB #VoiceAI #AgenticAI #Automation #CRM #MarketingOps #SalesOps #Productivity #ROIAI is our Business.UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co
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In this episode of The Business of AI Podcast, Tim Flagg talks with Mark Pratt (Founder, The AI Pros) about shipping real outcomes: from capturing missed calls with a cloned-voice AI receptionist to auto-booking viewings straight into the CRM. What we cover: -The “start with why” framework for scoping AI work that actually pays back -Case study: estate agency replacing overflow call centres with voice AI -Plug-and-play orchestration: LLMs + automation tools + lightweight web apps -Proving va...
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34. Missed Calls to Booked Revenue: An SME’s AI Playbook with The AI Pros
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