34- Why you shouldn't always listen to customers

What this episode covers

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want. Find out more in this mini MBA episode in which we discuss the fundamentals of a business strategy www.d.mba

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How long is this episode of d.MBA?

This episode is 11 minutes long.

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This episode was published on July 30, 2019.

What is this episode about?

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want....

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