340 - From outsourcing to AI-first: the rebuild that 8x'd our delivery

In this episode, we unpack nine months of lessons from Pons.io's full rebuild around agentic AI - cutting engineering outsourcing entirely, replacing HubSpot and Salesforce with an internal CRM built in seven days, and shipping dramatically more product on roughly half the staffing cost. We dig into what worked, what bit them along the way, and the practical mechanics of steering an agentic workforce with AGENTS.md, CLAUDE.md, and Copilot instructions. (00:00) - Intro and catching up.(03:20) - Show content starts.Show links- AGENTS.MD - Claude.md- Give us feedback!