#343: Delivering WOW episode artwork

EPISODE · May 8, 2025 · 16 MIN

#343: Delivering WOW

from Maxwell Leadership Executive Podcast · host Perry Holley and Chris Goede

In this episode, Chris Goede and Perry Holley explore the concept of delivering "WOW" experiences to customers. They discuss the importance of being distinctive rather than just different from competitors to create unique and memorable moments for clients. The hosts also introduce the idea of identifying "un-WOWs," which are areas where the customer experience falls short and needs improvement. They encourage leaders to actively seek out these "un-WOWs " and take immediate action to address them, fostering a culture of continuous improvement within their organizations. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.

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#343: Delivering WOW

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This episode is 16 minutes long.

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This episode was published on May 8, 2025.

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In this episode, Chris Goede and Perry Holley explore the concept of delivering "WOW" experiences to customers. They discuss the importance of being distinctive rather than just different from competitors to create unique and memorable moments for...

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