349: Deliver a Frictionless Last Mile, with OneRail

Bill Catania talks about OneRail; the challenges & opportunities around capacity; & why he believes that technology can't change all outcomes, but people can[06.16] Bill's entrepreneurial journey and the shopping experience that led him to establish OneRail. [08.30] The concept behind the name 'OneRail,' and the expertise and fresh perspectives being injected into supply chain by people coming in from other industries - just like Bill. [11.18] The ideal client for OneRail. [13.54] The key challenges OneRail customers are facing, and how OneRail develops solutions to tackle them. [15.13] A closer look at OneRail's integrated network and its benefits. [16.04] The challenges and #opportunities around capacity; building partnerships that meet a need; and how OneRail operates as a true extension of its customers. [22.18] What visibility means to OneRail; the importance of creating the best customer experiences; and how OneRail is helping clients to evolve their fulfillment infrastructures to provide an Amazon-level experience. [23.58] OneRail's approach to exception management, and the benefit to be found in empowering people with #technology. [25.21] A case study showing how OneRail helped a key customer that was struggling to offer expedited delivery across their network. Within one year, OneRail got them live with a 98% on-time rate, in all 120 warehouses, and with a 20% reduction in transportation costs. [28.18] What onboarding and #integration look like with OneRail. [30.45] The future for OneRail.