35 Scaling Operations with a People-First Approach, with Amy Zhang

In today's episode of The Knowing Self Knowing Others Podcast, we are joined by Amy Zhang, the founder of Command Shift. Amy shares her journey from targeting startup and tech companies to now focusing on smaller owner-led companies that prioritize employee culture and development. She discusses the importance of taking a people-centric approach to operations and highlights the challenges faced by leaders and managers in the remote work era. We also delve into the topic of trust in organizations and the need for leaders to be self-aware and vulnerable. Join us as we explore these fascinating insights and discuss the significance of meaningful actions and flexibility in the modern workforce.Amy is the founder of the Command Shift Company, which aims to help small businesses scale their operations. Her company provides operations as a service, allowing founders to focus on their core responsibilities. Amy assists businesses in various industries, from seltzer companies looking to expand their brand to landscaping companies in need of efficient hiring and management systems.Check out The Command Shift website hereSupport the showFind Out MoreThanks for joining me on my learning journey! Until next time... Find out About me Connect on LinkedIn Sign up to my Newsletter Rate and ReviewOnce you've taken a listen please leave a rate and review on your favourite podcast player. A little word from you means a big deal to me!