35. The Power of Customer Experience with Brad Pearse

In this episode of the Waves Business Coaching Podcast, Jacob Karnes interviews Brad Pearse, a sales coach with a rich background in family business and consumer electronics. They discuss the importance of customer experience in sales, the impact of mentorship, and practical strategies for small business owners. Brad shares insights from his family's journey in building a successful business and how those lessons apply to modern sales techniques. The conversation emphasizes the connection between customer experience and sales success, highlighting the need for relationship-building and intentionality in business. Take Brad’s Assessment: https://www.simplifiedsalesassessment.com/0 Connect with Brad: https://www.linkedin.com/in/josh-swing-3aab3872/ Get Jacob’s Book: https://www.masteryourfirstjob.com Visit Our Website: https://wavesbusinesscoaching.com Connect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/ Subscribe to the Waves Business Coaching Podcast: YouTube: https://www.youtube.com/@wavesbusinesscoaching Spotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QW Apple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.com Chapters 00:00 Introduction to Brad Pearse's Entrepreneurial Journey 07:22 Defining Moments in Business Growth 13:21 The Importance of Mentorship in Sales 19:16 Connecting Customer Experience and Sales