350: A Conversation with Caryn Bommersbach

Patient safety and experience are crucial to a hospital's success.  Rural hospitals sometimes find it difficult to meaningfully track quality metrics. Caryn Bommersbach, Director of Quality Assurance & Medical Staff Compliance with CentraCare Health, works diligently to standardize the tracking process of these quality metrics through the use of a quality warehouse. In this episode of Rural Health Leadership Radio, Caryn will discuss her organization's transition to a virtual data warehouse and some lessons learned along the way.  "We wanted to support them so they knew they were not alone in their quest for quality." -Caryn Bommersbach Caryn has been in the role of Director of Quality Assurance & Medical Staff Compliance since 2020 and with the CentraCare System for 21 years, starting first as the home care manager and then the quality risk manager for Redwood Area Hospital (CentraCare's most southern Minnesota Critical Access Hospital). She leads multiple departments through understanding the role of Quality Assurance and Improvement as not only about meeting regulatory requirements but promoting patient safety and enhancing the patient experience. Caryn lives in Redwood Falls and is active in the rural community. She and her husband, Jeff, are parents to two sons: Eric, age 23, and Adam, age 21.