351: Advanced predictive problem solving (Turquoise Eyes: A Novel about Problem Solving & Critical Thinking)

For this episode, let's revisit a Strategy Skills classic where we discuss advanced predictive problem solving.  Turquoise Eyes started off the groundbreaking new genre developed by FIRMSconsulting that combines compelling narrative while teaching problem-solving and critical thinking skills. Set after a bank begins implementing a new retail banking strategy, we follow Teresa García Ramírez de Arroyo, a director-general in the Mexican government, who has received some disturbing news. A whistleblower has emailed Teresa with troubling news about a mistake in the loan default calculations and reserve ratios. The numbers do not add up. Get the book here: The Turquoise Eyes: A Novel about Problem Solving & Critical Thinking https://amzn.to/3bzVa6g Watch the video version of this podcast here: https://youtu.be/xQqufjwFm9E Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo