354. Därför faller så många CX-satsningar | Patrik Zenno, Affärsområdesansvarig kommunikation, kunduppelvelse och webb, Consid | CX

from Digitala influencer-podden · host Consid AB

Hur bygger man kundupplevelser som faktiskt gör skillnad? Patrik Zenno, affärsområdesansvarig för kommunikation, kundupplevelse och webb på Consid, gästar podden i ett samtal om varför CX måste börja i affären, inte i tekniken. Vi pratar om sömlösa kundresor, silos, ledarskap och varför AI just nu gör störst nytta där den förenklar, effektiviserar och hjälper organisationer att fatta bättre beslut.

Episode metadata supplied by the publisher feed · Published Apr 2, 2026

Embed this episode

Attribution link and audio player

Ready to play

354. Därför faller så många CX-satsningar | Patrik Zenno, Affärsområdesansvarig kommunikation, kunduppelvelse och webb, Consid | CX

0:00 46:50

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Banking Transformed with Jim Marous Evergreen Podcasts Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

Frequently Asked Questions

How long is this episode of Digitala influencer-podden?

This episode is 46 minutes long.

When was this Digitala influencer-podden episode published?

This episode was published on April 2, 2026.

Can I download this Digitala influencer-podden episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!