EPISODE · Sep 24, 2024 · 17 MIN
#36 Customer service can't fix poor culture
from Customer Service Culture [EN] · host Paolo Fabrizio
What's the department in charge of solving problems? I bet you'd answer 'customer service'. However, the current scenario requires us to embrace a broader vision because customer service can't fix everything. Paolo Fabrizio explains WHY and HOW in this podcast.
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#36 Customer service can't fix poor culture
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