#36 The Client - TMA

What it's really like to be regulated?Regulators, take note - this one’s for you.We are shining the light on the third corner of the Regulator – Consultant – Client relationship: the Client. What’s it really like to be on the receiving end of regulation? Do operators of licensed facilities feel supported … or just scrutinised? Are those hefty licence fees worth it? And is there a fair playing field between the licensed and the “let’s-pretend-we-don’t-need-a-licence” crowd? Of course, it’s not all about the regulators, consultants, you’ll want to listen too.What do clients actually expect from us? What builds trust, and what breaks it?To kick off this new series, Gunnar and James sit down with Anthony Alpen, Founder and CEO of Tank Management Australia (TMA). As the head of an IBC (Intermediate Bulk Container) reconditioning company, working under a strict EPL, Anthony knows first-hand what it means to navigate the regulatory maze.Sure, it sounds a bit dry on paper, but, as always, Gunnar and James find the sweet spot between serious insights and a few good laughs. It’s smart, it’s honest, and it’s the kind of chat that’ll make both regulators and consultants think twice (in a good way). The episode was recorded on 10 October 2025.Listen to Below the Surface and collect CPD points. We have confirmation that you can claim 0.5 points for every hour you spend with us under the Self Education CategoryContact: [email protected]://www.linkedin.com/company/below-the-surface-podcastThe necessary disclaimer: The views, thoughts, and opinions expressed in this Podcast are the speakers’ own. They do not necessarily represent the views, thoughts, and opinions of 4Pillars Environmental Consulting Pty Ltd or any Client, Supplier or other party related to 4Pillars or the speakers. (c) Gunnar Haid and James Hammond