EPISODE · Sep 1, 2025 · 43 MIN
#36 Udit Joshi: From Campus Startup Hustle to Google’s AI-Powered Support Tools
from PreVetted Podcast · host Federico Ramallo
Udit Joshi, Product Manager at Google, leads the development of next-generation tools used by Googlers worldwide, integrating Google AI to automate support and sales conversations. He’s a builder at heart. In his past life as a startup founder, he learned how to build products from the ground up—skills he now applies at scale inside Google.Udit believes we’re in a new era where AI lets anyone create amazing things, with or without technical expertise.Connect with Udit: https://www.linkedin.com/in/uditjoshi92/About Federico Ramallo ✨👨💻🌎🚀 Software Engineering Manager | 🛠 Founder of DensityLabs.io & PreVetted.ai | 🤝 Connecting 🇺🇸 U.S. teams with top nearshore 🌎 LATAM engineers- 💼 https://www.linkedin.com/in/framallo/- 🌐 https://densitylabs.io- ✅ https://prevetted.ai🎙 PreVetted Podcast 🎧📡- 🎯 https://prevetted.ai/podcast- 🐦 https://x.com/PrevettedPod- 🔗 https://www.linkedin.com/company/prevetted-podcast00:00 – Intro & greetings01:05 – First “job”: a college startup printing ads on notebooks03:40 – Early taste of zero-to-one creation and national press05:10 – Joining Google: PM for internal contact-center platforms07:45 – Build vs. buy at Google scale (Salesforce/Zendesk vs. first-party)11:35 – How AI changed PM work: research, docs, and productivity16:20 – Gemini, deep research, and the new PM toolkit19:55 – “Will AI replace PMs?” Augmentation vs. replacement22:40 – Vibe coding PRDs and rapid prototyping26:05 – Knowing AI’s limits & seamless human handoffs27:34 – From search box to LLM box: shifting personal habits30:26 – Designing agent supervision dashboards for humans31:52 – Bad AI UX examples: when chat gets in the way33:34 – Real user research 👉 blindly shoving AI into workflows34:30 – Project pride: Conversational voice bot for Google Ads support40:50 – Principle that guides him: PMs as translators42:20 – Advice for aspiring PMs: build things, start now44:10 – Closing thoughts: AI is moving fast—stay curious
What this episode covers
Udit Joshi, Product Manager at Google, leads the development of next-generation tools used by Googlers worldwide, integrating Google AI to automate support and sales conversations. He’s a builder at heart. In his past life as a startup founder, he learned how to build products from the ground up—skills he now applies at scale inside Google.Udit believes we’re in a new era where AI lets anyone create amazing things, with or without technical expertise.Connect with Udit: https://www.linkedin.com/in/uditjoshi92/About Federico Ramallo ✨👨💻🌎🚀 Software Engineering Manager | 🛠 Founder of DensityLabs.io & PreVetted.ai | 🤝 Connecting 🇺🇸 U.S. teams with top nearshore 🌎 LATAM engineers- 💼 https://www.linkedin.com/in/framallo/- 🌐 https://densitylabs.io- ✅ https://prevetted.ai🎙 PreVetted Podcast 🎧📡- 🎯 https://prevetted.ai/podcast- 🐦 https://x.com/PrevettedPod- 🔗 https://www.linkedin.com/company/prevetted-podcast00:00 – Intro & greetings01:05 – First “job”: a college startup printing ads on notebooks03:40 – Early taste of zero-to-one creation and national press05:10 – Joining Google: PM for internal contact-center platforms07:45 – Build vs. buy at Google scale (Salesforce/Zendesk vs. first-party)11:35 – How AI changed PM work: research, docs, and productivity16:20 – Gemini, deep research, and the new PM toolkit19:55 – “Will AI replace PMs?” Augmentation vs. replacement22:40 – Vibe coding PRDs and rapid prototyping26:05 – Knowing AI’s limits & seamless human handoffs27:34 – From search box to LLM box: shifting personal habits30:26 – Designing agent supervision dashboards for humans31:52 – Bad AI UX examples: when chat gets in the way33:34 – Real user research 👉 blindly shoving AI into workflows34:30 – Project pride: Conversational voice bot for Google Ads support40:50 – Principle that guides him: PMs as translators42:20 – Advice for aspiring PMs: build things, start now44:10 – Closing thoughts: AI is moving fast—stay curious
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#36 Udit Joshi: From Campus Startup Hustle to Google’s AI-Powered Support Tools
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