360. How to Dominate Your Hospitality Competition - Keith Benjamin

It’s one thing to run a restaurant, bar, or club and quite another to run a business and dominate the competition. It takes vision, strategy, hospitality, and a powerful company culture. In this episode of the Restaurant Rockstars Podcast, I’m speaking with Keith Benjamin of Uptown Hospitality Group and Eat, Drink & Be Merry, a dynamic restaurant, bar, and nightlife company with locations in NYC, Charleston, and Chicago. Keith started his career in college creating big hospitality events, then did a stint in sports marketing only to find his true passion working his way to the top in the hospitality space. Watch or listen as Keith tells: - What it means to put it all on the line to invest in and grow a future in hospitality - How to authentically become the “IT” spots for customers to go to - The true meaning of Leadership - Inspiring and coaching your team while having a full bench of future leaders. - Doing the right thing, setting an example for the industry, and giving back - Knowing and relating to your customer to provide the most fun experiences. - Playing your best game, but always staying aware of the competition behind you And of course, how to instill “Intrapreneurship” within an entrepreneurial business. Don’t miss this episode, then go out there and ROCK your own Bar, Club or Restaurant! Roger Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Xenia: Your operations base camp that scales standard procedures, trains your team, controls operations, and even manages food safety. https://xenia.team/rockstars Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars Jtech: The “key” to restaurant communications with cutting edge tech for your customers and team. Now Get 10% off only at this link: https://www.jtech.com/rockstars