#365 - O que é Service Cloud

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- O que é o Service Cloud? - Precisa-se de um login e senha diferente? - Algumas funcionalidades - Email-to-Case - Controle de SLAs - Omni-Channel - Lightning Knowledge - Integração com Community Cloud (Digital Experience) - Principais canais de atendimento (Twitter, Facebook, Email, CTI, VoIP, Fale Conosco) - Preço - Essentials R$ 175,00 - Professional R$ 525,00 - Enterprise R$ 1.050,00 - Unlimited R$ 2.100,00 Acompanhe as live em https://youtube.com/souforce Siga-nos no Instagram @souforce Blog: https://souforce.cloud/blog Cursos: https://souforce.cloud/cursos Youtube: https://youtube.com/souforce Telegram: https://t.me/souforce

Episode metadata supplied by the publisher feed · Published Mar 31, 2021

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#365 - O que é Service Cloud

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