🌴37. No Pong, no worries: A customer love story feat. co-founder Chris Caley

 love this product SO MUCH that I had to find out more behind the brand and business… cue this conversation!In this episode, I chat with Chris Caley, co-founder of No Pong, about their natural deodorant success story. Chris shares how the company started from a surf trip in Java, Indonesia, where he first tried his wife Melanie's homemade deodorant. What began as a back-of-napkin business idea has now grown into a successful 10-year-old company with 21 employees.Here's what we chat about:The origin story of No Pong, starting with Melanie (a midwife and women's health advocate) making natural products at homeHow the business idea was conceived during a surf trip in IndonesiaThe company's strong focus on customer love as their primary valueTheir approach to implementing and living company valuesInspiring customer stories, including early detection of health issuesNo Pong's distribution through online channels, supermarkets, and over 1,000 independent health food storesLinks Mentioned:No Pong website Honestly, try it out, you will LOVE it.Quote: "We consider our values higher than the law. If anyone did something and they were able to go, 'Hey, Chris, I did that because of customer love,' we would all go 'awesome.'" - Chris CaleyPre-order my new book WORK FAME and get featured on the Wall of Work FameSign up for free for my best articles every week: Work Fame.Show notes for every episode at https://podcast.leannehughes.comLet's connect on all the channels:Leanne Hughes on LinkedInLeanne Hughes on InstagramVisit my website: leannehughes.comEmail me: [email protected] you like to deliver your own private podcast feed to your audience? Sign up for a free trial today at Hello Audio.