#370: Jana Franklin on the Biggest Mistake CEOs Make When Hiring a VA episode artwork

EPISODE · Apr 5, 2026 · 30 MIN

#370: Jana Franklin on the Biggest Mistake CEOs Make When Hiring a VA

from The Leader Assistant Podcast with Jeremy Burrows · host Jeremy Burrows

Jana Franklin is President of CEO Concierge, a company dedicated to offering high-quality virtual assistant services to busy entrepreneurs, business owners and C-suite levels.In this episode of The Leader Assistant Podcast, Jana talks about the importance of training and onboarding when bringing on an assistant, the role of personality assessments in the hiring process, treating assistants as business partners, and more.Show notes -> leaderassistant.com/370 --It’s the last day of the offsite and it was exactly what the team needed. The CEO pulls you aside to say, “Thank you. This was next level.”Your secret? You used Offsite. They handled the venues, negotiations, and logistics – so you could focus on shaping the experience.Sound too good to be true? It’s actually within reach. (And it can even save you money.)See how at leaderassistant.com/offsite. --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.More from The Leader Assistant...Book, Audiobook, and Workbook -> leaderassistantbook.comThe Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membershipEvents -> leaderassistantlive.comFree Community -> leaderassistant.com/community

Jana Franklin is President of CEO Concierge, a company dedicated to offering high-quality virtual assistant services to busy entrepreneurs, business owners and C-suite levels. In this episode of The Leader Assistant Podcast, Jana talks about the importance of training and onboarding when bringing on an assistant, the role of personality assessments in the hiring process, treating assistants as business partners, and more. Show notes -> leaderassistant.com/370 -- It’s the last day of ...

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#370: Jana Franklin on the Biggest Mistake CEOs Make When Hiring a VA

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This episode was published on April 5, 2026.

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Jana Franklin is President of CEO Concierge, a company dedicated to offering high-quality virtual assistant services to busy entrepreneurs, business owners and C-suite levels.In this episode of The Leader Assistant Podcast, Jana talks about the...

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