371: Stop Scaling, Start Listening: Building Nonprofits That Actually Work (jacob adams)

371: Stop Scaling, Start Listening: Building Nonprofits That Actually Work (jacob adams) Episode SummaryToo many nonprofits have become experts at performing impact - hitting metrics, writing polished reports, scaling programs - without ever stopping to ask whether they’re actually changing the lives of the people they serve. In this episode, Patton sits down with jacob adams, Founder and Executive Director of Inner Spark Learning Lab in Los Angeles, to explore what it looks like when a nonprofit is genuinely built around the community it exists to serve. jacob traces his journey from Teach For America to founding STEM to the Future in 2017 to rebranding as Inner Spark Learning Lab, a shift that happened when he realized STEM was never really the point. He introduces the Human Learning Systems framework and walks through Inner Spark’s Listen→Try→Reflect→Adapt→Share cycle: a living approach to program design that treats service work as ongoing experiment rather than fixed delivery. He talks candidly about what real community listening looks like in practice, what it costs to stop a program that isn’t working, and why he shares the messy middle publicly - even when funders want a more polished story. Leaders who feel the tension between accountability and authenticity will find both challenge and permission in this conversation.About jacobjacob adams is the Founder and Executive Director of Inner Spark Learning Lab, a community-centered education nonprofit based in Los Angeles, California. jacob launched the organization in 2017 as STEM to the Future before rebranding to reflect a deeper commitment to what actually drives young people’s growth: curiosity, relationships, and genuine responsiveness to what communities say they need. His work is grounded in the Human Learning Systems framework, and he is known in the sector for practicing — and publicly modeling — the kind of reflective, adaptive leadership he believes the nonprofit sector urgently needs more of. Before founding Inner Spark, jacob served with Teach For America, an experience that shaped his conviction that proximity to community is not a program feature but a leadership discipline.ResourcesConnect with jacob on LinkedInLearn more about Inner Spark Learning LabHuman Learning Systems (created by Toby Lowe) humanlearning.systems How We See Us: Young People Imagining a Path to Their Futures by Michaela Leslie-RuleEnvisioning Real Utopias by Erik Olin WrightFollow Your Path to Nonprofit Leadership, and please leave a review!Learn more about the leadership resources at Armstrong McGuire — ArmstrongMcGuire.com