376. What’s With Today’s Restaurant Employees Anyway? - Scott Greenberg

I hear it time and time again. “My employees don’t do what I expect... they call out on shifts, or they don’t show up at all”! Since the pandemic; finding, keeping, and motivating restaurant employees has just gotten harder. They seem to have a different mindset... their work ethic doesn’t meet expectations... What to do? In this episode of the Restaurant Rockstars Podcast, I’m speaking with Scott Greenberg, a leadership and restaurant employee performance expert. On top of being a leading franchisee himself, Scott is an author and internationally acclaimed speaker for TEDx and leading top organizations in many industries. Listen as Scott advises: • The difference between true leadership and being a manager • How a restaurant can create a strong company culture • Understanding the values of younger workers and the four personality types of hourly restaurant employees • Effective ways to motivate today’s hourly restaurant employees • The difference between a “results oriented vs. “people oriented” approach • What is a “Peak Performance Mindset” • How to turn a “paycheck collector” into an A-Player And of course what you can learn and apply from Scott’s new book: Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. Don’t miss this episode, get my FREE “Top 3 Ways You’re Killing Your Restaurant Profits and a bonus at www.restaurantrockstars.com/profits then go out there and Rock YOUR Restaurant! Roger Thank you to our sponsors: Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Sculpture Hospitality is the solution to improve your bar or restaurant inventory and gain healthier profit margins! https://SculptureHospitality.com/rockstar The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/