378. Psychosocial Hazards in Strata Explained – by Wal Dobrow

Wal Dobrow has worn many hats over his years spent serving our strata space. In this week's episode, he joins me to cover just one topic in particular: psychosocial hazards in the strata workplace. What are they and how are successful leaders managing them? Wal shares his "yellow and red card" system, explains why a strata manager's inbox should NOT be open to every owner, and introduces me to a new word and acronym I think you'll enjoy too.