379: A Conversation with Natalie Ryder

Successful rural hospitals often have the characteristics of strong leadership, a culture of teamwork, and community support. In our upcoming episode, we explore the strategies for achieving this with our guest, Natalie Ryder, who serves as the Hospital Administrator at Ascension Borgess-Lee Hospital & Borgess Allegan Hospital in Allegan, Michigan. During this week's conversation on Rural Health Leadership Radio, Natalie highlights the importance of cultivating a positive workplace culture and fostering teamwork. She provides valuable insights into her approach to breaking down silos between hospital locations and implementing standardized processes for sustainable success, and how her past roles and military background help her achieve this.  "I want anybody that works for me to feel supported and safe being themselves...there is no reason why we can't be smiling all day" -Natalie Ryder Natalie Ryder is a Regional Hospital Administrator covering three hospitals in SW Michigan: 2 Critical Access Hospitals & 1 Long Term Acute Care Hospital. Ryder is a registered nurse and board-certified nurse executive who began her healthcare career in 2013, as a school nurse in Germany, following nine years in the U.S. Army as an Engineer Officer. Ryder held various nursing & leadership roles before becoming the administrator of Ascension Borgess-Lee Hospital in 2018 and adding Ascension Borgess Allegan and Ascension Borgess-Pipp Hospitals in Aug 2022. Ryder's goal is to provide resources and remove barriers so her hospitals can provide the best possible care to their communities, right where they live, without any need for travel. She led her team through the unprecedented challenges of the COVID-19 pandemic and remained relentless in upholding their mission of delivering uninterrupted, high-quality care when & where it mattered most.  Ryder earned a bachelor's degree in business management from Point Park College in her home state of Pennsylvania and an associate degree in nursing from Columbus Technical College in Georgia. She went on to earn her bachelor's and master's degrees in nursing from Robert Morris University in Pennsylvania and a Master of Business Administration degree in healthcare management from Western Governors University. Ryder has been an active member of the Michigan Center for Rural Health Critical Access Hospital Planning Committee since 2019, and an Ascension Advocacy and Public Policy Committee member since 2020.