38: Creating a Customer Experience

Join Wendy Norman of Apt B Photography and Bobbi as they deep dive into creating a customer experience--- (and lots more!) in part one of a two part interview. From Wendy's thoughts on staying in her lane, enneagram types, pricing, and the client experience, this episode is a winner!Wendy is the owner of Apt. B Photography, a whimsical + heart-centered wedding photography company based in Savannah, GA. She’s an Enneagram 4 who spends most of her free time snuggling her pug Winston, doing CrossFit, or buying yet another pair of Rifle Paper Co. Keds.  Over the last 10 years as a photographer, she's learned that being a photographer is about more than just taking good photos - it’s about creating a joy-filled, easy experience for everyone in front of her camera! So whether she is making you laugh during a chaotic moment on your wedding day, getting down in the sand to play with your kids during a family shoot, or dancing behind the camera to make you giggle, or sending you surprise snail mail - it’s ALL part of a magical photography experience. In addition to serving her photography clients, Wendy loves to mentor small business owners through one-on-one coaching, group workshops, and co-leading her local Tuesday’s Together chapter."Photography is a luxury, but you get what you pay for."Apartment B PhotographyInstagramFacebookPinterestYouTubeIn This Episode:Theresa Earnest SocialEnneagramTuesdays TogetherSavannah Wedding VendorsLet's keep the FABBO convo going, send me a text!Support the showThank you for being a FABBO listener and supporting the Be Fabbo Podcast 💛If today’s episode resonated, here are a few simple ways to stay connected:✨ Continue the Conversation on Substack This is where I share longer reflections, mindset shifts, and audio support to help you build what matters most without pressure or noise. 👉 Join me on Substack🎧 Need a Reset? If self-belief feels quieter than it used to, I created the Self-Belief Reset  a gentle audio series you can return to anytime you need to reconnect and steady yourself. 👉 Listen here 📰 Sign Up for Motivated To Be Fabbo Newsletter📲 Share This Episode Know someone who would benefit from this conversation? Share the episode or tag me on Instagram or LinkedIn @Bobbi.Brinkman🎤 Speaking & Emcee Looking to bring grounded energy, clarity, and connection to your next event? 👉 Let’s collaborate: BobbiBrinkman.com✨ Connect:  BeFabbo@BobbiBrinkman