38. Delay Diplomacy: Phrases to Keep Clients and Teams Happy When Timelines Shift episode artwork

EPISODE · Aug 7, 2025 · 7 MIN

38. Delay Diplomacy: Phrases to Keep Clients and Teams Happy When Timelines Shift

from Business English Made Easy · host LV Linguistics

Delays are inevitable, but they don’t have to damage relationships. In this episode, learn how to communicate professionally and empathetically when timelines change. Discover how to: Acknowledge delays clearly and without blame. Explain the reasons behind the delay to foster understanding. Reassure your audience with solutions and propose actionable next steps. Phrases like “We’ve already implemented a solution and expect to be back on track by next Friday” will help you keep conversations constructive and build trust. Download the free worksheet for practice and examples: lvlinguistics.be/episode38. Episode Transcript: lvlinguistics.be/episode38 Rate, Review, & Follow “I love Business English Made Easy. It’s so useful!” If that sounds like you, please consider rating and reviewing our show. This helps us support more people in enhancing their business English skills. Rate with five stars and write a review. Let us know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’re adding bonus episodes to the feed, and if you’re not following, you might miss out. Follow now to stay updated!

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38. Delay Diplomacy: Phrases to Keep Clients and Teams Happy When Timelines Shift

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