EPISODE · Nov 27, 2024 · 12 MIN
#38 Digital channels are not for everybody
from Customer Service Culture [EN] · host Paolo Fabrizio
99% of us have a natural predisposition towards some activity or knowledge. Nevertheless, if you want to become really smart, you need to study and practice day by day. And when it comes to delivering customer support, digital channels are definitely not for everybody!
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#38 Digital channels are not for everybody
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