38: Inmate De-escalation and Communication

Since the beginning of law enforcement and corrections, officers have had to verbally try and change the actions of others to prevent force from being used to control the situation.  There have always been those who could communicate in this manner well.  Those officers were able to get their point across without resorting to force.  Some were able to do it by helping the person work through the logical reasons they should or shouldn’t continue their actions or behavior.  Other officers had that glint in their eye that struck fear in the mind of others and alluded to the unpleasant possibilities of what could happen if they stayed their course.  I think I was able to use a little of both.But when the outcome is force of any kind, there has also always been a side that believes the fault lies with the officer for not giving them a chance, for not talking them out of it, for not shooting them in the foot instead of the chest when they attacked you.  They do not believe in force for any reason.  Like everything else in life, the truth lies somewhere in the middle.  Not every incident needs to be met with force nor can every incident be solved through verbal communication alone.I do believe that every incident can be improved with de-escalation.  Concepts of Non-Lethal Force by Sid HealNever Split the Difference by Chris VossFinding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career! by Michael CantrellKeys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer by Michael CantrellSend us Fan Mail Support the showNEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com🎙️ Support The Prison Officer PodcastGo deeper with The Prison Officer Podcast on Patreon. Inside Behind the Wall, you'll get:• Exclusive content • Behind-the-scenes insights • Leadership discussions • Bonus episodes and resources👉 Join here: https://www.patreon.com/ThePrisonOfficer📬 Connect with MichaelEmail: [email protected]: https://www.facebook.com/ThePrisonOfficerWebsite: www.theprisonofficer.comTake care of each other and be safe behind those walls and fences.#prisonofficerpodcast ...