382: He was doing the work. Now, he's leading the team!

Eric Armour discusses how he faced the challenge of transitioning from a technician servicing and repairing heavy equipment in the shop to leading techs working in the shop and the field (on the road working out of a truck). Learn about the trying times he and his team went through during the 10 months when they didn't have a service manager (before he became the service manager). Discover how he overcame the odds being stacked against him with the field techs because he had no experience as a field tech. Develop an understanding of how applying leadership principles to develop your team can be much more challenging than applying them to develop yourself. Eric Armour shares a bit of the path he's traveled to be where he is today, how choosing to become intentional about personal development has helped him personally as he's become much better at unleashing his team's potential, and how it's helped him professionally as he makes his climb up the corporate ladder. Eric is the Service Manager at Yancey Bros. Co. where he leads a team of service technicians in the shop and in the field. He and his team focus exclusively on maintaining heavy duty Caterpillar equipment. Don't miss the 3rd episode of the "Real People Getting Real Results!" interview series featuring Eric Armour interviewed by Mack Story. To watch the video version and other episodes, visit the Blue-Collar Leadership YouTube channel and look for it within the "Real People Getting Real Results" playlist.