386: Is the Customer Journey Dead?
from Crack the Customer Code Hosted by Adam and Jeannie
Is the customer journey dead? According to an article in CMS Wire titled The Customer Journey is Over, it is. However, is that truly the case? Is the customer journey surely over, or is the article just an inflated with a catchy title? Or maybe it's something completely different...
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How long is this episode of Crack the Customer Code?
This episode is 13 minutes long.
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This episode was published on September 10, 2019.
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