#39 - Natalia Cleland: The Practice of Outreach

In this episode, we meet Natalia Cleland, Chief Executive of Downtown Community Ministry — A Wellington provider of assertive outreach for people sleeping rough.Natalia came to DCM eight years ago as a social worker, drawn by a job ad that said: if you're ready to roll up your sleeves and do whatever it takes for the most marginalised, this job is for you. A year ago, she became chief executive — a role she didn't plan for, but one she stepped into out of deep commitment to an organisation she believes is doing something genuinely different.In this episode, Natalia talks about what assertive outreach really means, why a choice between something and nothing is not a choice at all, and what it takes to build a system that is truly accountable to the people at its centre.We'd like to thank Natalia for taking the time to speak with us for this episode.And don't forget to subscribe to the CHA Hub Podcast — wherever you get your podcasts from.The CHA Hub Podcast is sponsored by our Founding Partner, Westpac New Zealand.