394: Be Agile, Decrease Costs, and Improve Supply Chain Accuracy, with Osa Commerce

Yifat Baror & Padhu Raman of Osa Commerce talk about AI & data; the importance of collaboration, connectivity & communication; & the challenges with visibility. [07.11] An introduction to Yifat and Padhu, their backgrounds, and the experience they bring to Osa. [08.36] An introduction to Osa Commerce, what they do, and how they help their customers. [09.10] Why so many organizations are still struggling to achieve #visibility over their supply chains. [10.21] Why supply chain organizations are allegedly spending 3.1 trillion dollars on bad data, and how Osa is tackling those challenges by creating collaborative and connected environments for their clients. [11.46] From the difference between #proprietary and third-party data to accuracy, the biggest challenges with AI right now. [13.05] The importance of #connectivity, and why so many organizations don't understand that it's actually their first step to success. [14.03] The current concerns around #cybersecurity and organizations having too many systems at play, and how brands can tackle those issues by improving #integrations and controlling visibility. [15.35] What communication means to Osa, and its role as one of the all-important "three C's." [17.00] The importance of collaboration, and how #technology can help to ensure success. [18.12] How AI connects the "three C's" – connectivity, communication, and #collaboration – and drives success. [18.52] The current challenges within #e-commerce, where collaborative visibility fits in, and how it can help solve key issues around demand forecasting, last mile, and inventory. [ 20.46] A case study showing how Osa helped a large furniture retailer with real-time tracking across the product journey, reducing cost, increasing revenue and ultimately improving the customer experience by 65%.  [23.06] From efficiency to resilience, what organizations should be thinking about in 2024. [23.54] The future for Osa.