396: Take A Peek Behind The Curtain, with Flexport

Ryan Petersen talks about his entrepreneurial journey; the changes behind the scenes at Flexport; and what we can expect from them and the industry in 2024. [06.30] Ryan's incredible founder journey, and the 'why' behind building Flexport. [09.17] How Ryan sold #logistics tech as an investment opportunity, bringing interest to the industry and raising over $2 billion worth of investment for Flexport to date. [11.27] The role of the press in the ups and downs of Flexport's history; Ryan's approach to publicity; and his proactive approach to using marketing to bring transparency to the industry. [14.47] From #acquisitions to internal re-structuring, a closer look at the big changes that have happened behind the scenes at Flexport over the last year. [18.21] Why Flexport acquired Shopify Logistics, and how it fits into Ryan's vision for the future – particularly when it comes to growth and data. [25.45] The reason for the recent staff layoffs at Flexport, and why Ryan isn't interested in bad press. [27.54] Why Flexport acquired technology from Convoy, and exactly how that #technology will enhance Flexport's offering. [33.52] From ongoing disruption on the Red Sea to #sustainability issues, what we can expect from the industry in 2024 and how it's impacting business. [41.33] How Flexport is successfully utilizing different forms of #ai; why that success has been a decade in the making; and how Ryan plans to use AI in the future. [51.51] Flexport's plans for 2024 with Ryan back in the role of CEO.