4-10: Dealing With Online Reviews

Welcome to Season 4 of The Business of Business: Two Daughters & Their Dad where we talk about all things entrepreneurial.This episode is all about online reviews.  They are something every business has to embrace; both the good and the bad.First, Jack Dempsey offers a quick reminder that Q1 is over and now is the time for your 90-day check-in.  Now is the time to step back and make adjustments to your yearly plan and systems.Then, the Dempseys talk about online reviews in a lively conversation that is loaded with #nuggetalerts.  The discussion focuses on not being afraid of reviews and how you can use them to grow your business and employees.Today’s Nuggets:Entrepreneurs are in the heat of the battle every dayReviews are a teaching/coaching toolSocial media allows employees and customers to share experiences in real-timeThere is some truth in all reviewsIn the “old days” word of mouth traveled just as fastDon’t run and hide from reviewsReviews are emotional for business ownersHave a system in place for dealing with all reviewsEmail us at:  [email protected] download our Best of Nuggets eBook here.Like and follow us on Facebook Jennifer Faith Dempsey has been in the beauty industry for over 10 years. For the last 5m years, she has owned J. Faith Hair Studio. She brings her experience on how she balances entrepreneurship and motherhood.  Check out Jen’s blogFlying High Agility & Dog TrainingHelping people & their pets since 2003. We come to you!J. Faith Hair StudioLocated in south NJ, J Faith Hair Studio is the place to go to become the best version of yourself.Dempsey, Weiss & AssociatesMeeting the insurance and financial needs of business owners & individuals in NJ & PA since 1989.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Email us at: [email protected] Please download our Best of Nuggets eBook here. Like and follow us on FacebookJennifer Faith Dempsey has been in the beauty industry for over 10 years. For the last 5m years, she has owned J. Faith Hair Studio. She brings her experience on how she balances entrepreneurship and motherhood. Check out Jen’s blog.Staci Joy Dempsey is an insurance agent, a mom, and a busy non-profit volunteer. She truly understands what it means to be an entrepreneur. Staci serves as the podcast's host.Jack Dempsey is the dad who heads up this busy family. He is a founding partner in Dempsey, Weiss & Associates, an Elmer, NJ-based insurance and investment firm that began more than 30 years ago.