4: Customer Service and Strategy

Episode 4 of the Grow With Purpose podcast, hosted by Devin Dash, titled "4: Customer Service and Strategy" was published on May 5, 2014.

May 5, 2014 · Grow With Purpose

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Summary

Customer service isn't a strategy. It's a table stake. Few things will undermine a strategic plan faster or more completely than failing customer service. In this episode, Joey talks about the fundamentals of customer service and why you have to get it right before you start planning.

Episode Description

Customer service isn't a strategy. It's a table stake. Few things will undermine a strategic plan faster or more completely than failing customer service. In this episode, Joey talks about the fundamentals of customer service and why you have to get it right before you start planning.

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