4. Design Thinking in the Workplace with Innovation Strategist Karen Hold

Can Design Thinking open the gateway to workplace innovation? Is empathy the thread that unravels the tangle of creative problem-solving? And can visual thinking bridge communication gaps between colleagues? Meet Karen Hold, co-author of  "Experiencing Design: The Innovator's Journey" and the driving force behind Experience Labs, the consulting firm trusted by Deloitte, TikTok and Audi. Together, we'll cover the art of embracing problem ambiguity, the four big questions to ask, and the pitfalls of data-driven decisions. For the full transcript and related resources visit  https://www.talentlms.com/podcast