EPISODE · Sep 14, 2022 · 24 MIN
4 essentials you need for a great second visit!
from Under the Influence with Martin Harvey · host Martin Harvey
Retention is about 2 things; having a great connection with people, and communicating a high level of perceived value. The first 2 visits can either set things up to make this easy or destroy the chance of doing either. In the last episode, Martin mapped out the 4 essential principles of a great first visit. In this episode, Martin maps out the 4 essential elements of a great second visit. To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 To register for the "Communicating to Improve Patient Care" Online Workshop https://www.tickettailor.com/events/unitedchiropracticassociation/72968
What this episode covers
Retention is about 2 things; having a great connection with people, and communicating a high level of perceived value. The first 2 visits can either set things up to make this easy or destroy the chance of doing either. In the last episode, Martin mapped out the 4 essential principles of a great first visit. In this episode, Martin maps out the 4 essential elements of a great second visit. To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 To register for the "Communicating to Improve Patient Care" Online Workshop https://www.tickettailor.com/events/unitedchiropracticassociation/72968
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4 essentials you need for a great second visit!
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