4. Selling on Service: Jonathon Woodall-Johnston from Hays Travel

In this week's episode, Lloyd sits down with Jonathon Woodall-Johnston, Chief Operating Officer of Hays Travel, live from the Hays conference at the Ela Excellence Resort in Belek, Türkiye. Jonathon takes us through his journey from a 16-year-old apprentice to leading one of the UK’s largest independent travel agencies. He opens up about the role of hard work, mentorship, and seizing opportunities in his rise through the ranks, while offering a behind-the-scenes look at his leadership approach and the key career lessons he’s learned along the way. Plus, Lloyd has a go on Jonathan's rollerblades – you won't want to miss it! We’d love to hear your stories, experiences, and questions, or if you’re interested in being featured on our podcast, reach out to us at [email protected] sure you never miss an episode by subscribing to our channel!