4 Things that I have Learned that are Most Important About Effectively Communicating and Coaching

Sinikka Waugh and Helene Fein discuss 4 Things that I have Learned that are Most Important About Effectively Communicating and Coaching. Dr. Helene Fein is the Executive Director of the Iowa Literacy Council, a state association serving adult literacy professionals that are affiliated with COABE (Coalition on Adult Basic Education). Previously, Helene was the Data and Research Lead for United Way of Central Iowa and was a former Adult Literacy Director for the state of Iowa. She earned a Masters in School Administration and an Ed. Specialist degree in Adult Training and Development, both from Drake University. Helene earned her Ph.D. from Iowa State University and wrote her dissertation on why adults return to school to earn a high school equivalency diploma based on transition theory. In addition to her published dissertation, Helene has published a book, Necessary Conversations About English Language Learners, which combines coaching skills with ESL strategies. Helene is a trainer in Cognitive Coaching and Real Colors. She has three adult children and five grandchildren and lives in West Des Moines.