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EPISODE · Mar 28, 2009 · 5 MIN

4 Tips for Dealing With Difficult Customers

from Improving Customer Experience · host Lynn Hunsaker

Why do difficult situations occur with customers? Learn the 2 root causes and 4 proven steps to becoming skilled in handling difficult customer situations and having more fun in your job. From the blog ICustomer Experience Optimization: (5:07) - Sign-up for ClearAction Newsletter.

Episode metadata supplied by the publisher feed · Published Mar 28, 2009

What this episode covers

Why do difficult situations occur with customers? Learn the 2 root causes and 4 proven steps to becoming skilled in handling difficult customer situations and having more fun in your job. From the blog ICustomer Experience Optimization: (5:07) - Sign-up for ClearAction Newsletter.

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Frequently Asked Questions

How long is this episode of Improving Customer Experience?

This episode is 5 minutes long.

When was this Improving Customer Experience episode published?

This episode was published on March 28, 2009.

What is this episode about?

Why do difficult situations occur with customers? Learn the 2 root causes and 4 proven steps to becoming skilled in handling difficult customer situations and having more fun in your job. From the blog ICustomer Experience Optimization: (5:07) -...

Can I download this Improving Customer Experience episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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