40. Comprehension, Not Communication

from Service Industry Success · host Brian Harding

Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again?How can we take a major step towards getting our employees to do what we need them to do without begging or threatening them?

Episode metadata supplied by the publisher feed · Published Dec 14, 2021

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40. Comprehension, Not Communication

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