40: Customers Come Second (Grow With Purpose: Chapter 4)

If you think customers come first, think again.

Episode 40 of the Grow With Purpose podcast, hosted by Joey Brannon, titled "40: Customers Come Second (Grow With Purpose: Chapter 4)" was published on February 4, 2020.

February 4, 2020 · Grow With Purpose

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Summary

If you want to grow your business, you will have to delegate much of the day-to-day operations, even the management, to others. Yet somehow the delusion persists that putting customers first is the way to grow. It’s not. By leapfrogging your team members and focusing on customers, you create a disconnect that virtually ensures you will not build a scalable business.

Episode Description

If you want to grow your business, you will have to delegate much of the day-to-day operations, even the management, to others. Yet somehow the delusion persists that putting customers first is the way to grow. It’s not. By leapfrogging your team members and focusing on customers, you create a disconnect that virtually ensures you will not build a scalable business.

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