40: How AI is improving service delivery for small charities

This week, we bring you another session from our March conference. For this podcast instalment, we have an amazing case study showcasing how DataKind UK and The Welcome Centre worked together to implement AI tech to visitor data to work smarter and deliver more impact for their beneficiaries.   AI can often seem like a scary, far-away concept for charities, when in fact it offers huge potential when it comes to service delivery, data and much more. The Welcome Centre’s innovative partnership with DataKind UK resulted in a programme that allowed them to help their service users at their most critical point.   In this podcast, hear Welcome Centre Trustee Dr Andrew Tomlinson explain how innovative analytics and machine learning has helped them get a clear picture on their user’s needs and given them the confidence to go forward on their own.