#40 Keen IO, A Different Way of Doing Business

Summary Lisa Nielsen and Daniel Kador of Keen IO tell about their approach to business, decision making, managers and building software. Details Who they are; what Keen IO does, types of analytics; type of organization, going their own way, hiring and firing, voting, holacracy; ideas that didn't work and the response from staff; developing people, coaching program, who trains the coaches, non violent communication training, sharing with the community; specific hiring criteria; no bosses, self directed employees, trusting your employees, feedback without managers, conflict mediation, the most talkative engineers I've heard of, group therapy in the weekly "anxious, excited", changing teams; the Keen.io operating system; removing a person from a team.