40 Leadership expert Zoe Routh on the causes and challenges of entitlement

Subscribe to the podcast here. Listen on iTunes here. Listen on Spotify here. Entitlement seems rife - in private sector, public service, not for profits, higher education. What's causing this sense of "They owe me and I deserve more"? Is there any foundation to it? What can we do about it? 👉🏼 Want to share your experience? Ask a question? Share a resource? Jump on our podcast Facebook page here. *** SHOWNOTES:  Causes of entitlement Good intentioned cotton-wool, you can do anything, parenting Changed world conditions: sense of global citizenship, connectivity, digital natives, accessibility to information and rapid learning Clash of old systems in new context: top down hierarchy, leader as white knight, and earn your stripes versus meritocracy, transparency, collaboration Tips: Perspective: under their drivers and the key survival threats that are driving the discontent Accountability and transparency: radically shift this to be more open and invite co-creation and contribution Appreciation: increase frequency to match expectations in a meaningful way Growth: create a sense of growth and progress for each individual and the organisation as a whole Belonging: foster a sense of community, a safe place, a home base Links: Millennials in the age of entitlement  Simon Sinek's comments on millennials   Greatness Gap: The State of Disengagement *** Related Episodes: E162 - How to be calm AND vulnerable in a crisis with CEO Jenny Kitchin E127 - How good is your reputation really? With personal branding expert Jane Anderson E29 - Digital nomad and Getting Rich Slow with Sarah Riegelhuth *** About your podcast host, Zoë Routh: Zoë Routh is one of Australia's leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical. Zoë is the author of four books: Composure - How centered leaders make the biggest impact,  Moments - Leadership when it matters most, Loyalty - Stop unwanted stuff turnover, boost engagement, and build lifelong advocates, and People Stuff - Beyond Personalities: An advanced handbook for leadership. People Stuff was awarded Book of the Year 2020 by the Smart WFM Australian Business Book Awards. Zoë is also the producer of The Zoë Routh Leadership Podcast. www.zoerouth.com