40 (Matt Redding, SWAPA staff)
Episode 15 of the The SWAPA Number podcast, hosted by SWAPA, titled "40 (Matt Redding, SWAPA staff)" was published on March 1, 2021 and runs 17 minutes.
March 1, 2021 ·17m · The SWAPA Number
Summary
Today’s SWAPA Number is 40. That’s the number of full-time staff members SWAPA employs to serve our membership. When our Pilots think about SWAPA, they think about reps, execs, and committee Pilots doing the work, but there are dozens of non-Pilot staffers putting in long hours for our membership as well. So today on the show, we’re going to talk with SWAPA Executive Director Matt Redding. He’s going to tell us about the hard work that goes on behind the scenes at Empire Central and how SWAPA...
Episode Description
Today’s SWAPA Number is 40. That’s the number of full-time staff members SWAPA employs to serve our membership. When our Pilots think about SWAPA, they think about reps, execs, and committee Pilots doing the work, but there are dozens of non-Pilot staffers putting in long hours for our membership as well.
So today on the show, we’re going to talk with SWAPA Executive Director Matt Redding. He’s going to tell us about the hard work that goes on behind the scenes at Empire Central and how SWAPA is working to continuously improve when it comes to customer service and making sure our Pilots get the best bang for their buck from their dues.
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