40: Maya Townsend's sweet tooth strengthens client relationships [podcast]

Maya really likes chocolate. No, I mean really likes it. It all started when she was in college and a chocolate fudge brownie a la mode sundae made her lose track of time and space as she was in total flow with that moment in time. And now she uses chocolate to start client meetings, which brings everyone together and also puts them in a great mood. She also actively participates in chocolate festivals throughout the country and even hosts chocolate tastings. So it looks like Boston just moved up to the top of my cities to visit next! In this episode, we talk about how your value to your organization is much more than your intellectual capital -- it's the social capital of all your connections as well. And in this world of virtual teams, it's even important to create these personal connections. And she also offers some really great tips about how to decide which chocolate is actually your favorite. Maya Townsend is the founder and lead consultant at Partnering Resources. She's also the co-editor of the Handbook for Strategic HR: Best Practices in Organization Development from the OD Network. She graduated with a BA degree in Community Studies from Oberlin College and later went on to get an MS from American University and a Certificate in Organization Development from Georgetown University.