#408 ESS LIVE - When Systems Fail: Human Factors and the Weight of Modern Healthcare with Andy Youngson & Simon Nevitt

In this special Emergency services show Collaboration 2025 episode, we explore how human factors shape the way emergency services deliver care under pressure. Im Joined by Andy Youngson, Advanced Paramedic in Pre-Hospital Care with East Midlands Ambulance Service, and Simon Nevitt, Market Access Manager at Galen Pharma, we unpack the realities of high-stakes decision-making, communication breakdowns, and the cultural shifts needed to strengthen collaboration across healthcare and emergency response. From the lessons of Martin and Elaine Bromley’s story to the growing challenge of bariatric care in the UK, this discussion goes beyond theory—examining how realistic training, open communication, and cross-service understanding can help teams perform better together and keep patient care truly human in a system that’s constantly under strain. Access all episodes, documents, GIVEAWAYS & debriefs HEREJoin me on the United for 9/11: Memorial Stair Climb – Atlanta 2026 HEREPodcast Apparel, Hoodies, Flags, Mugs HEREPODCAST GIFT - FREE subscription to essential Firefighting publications HERE A big thanks to our partners for supporting this episode.GORE-TEX Professional ClothingMSA The Safety CompanyIDEXFIRE & EVACUATION SERVICE LTD HAIX Footwear - Get offical podcast discount on HAIX HEREXendurance - to hunt performance & endurance 20% off HERE with code ffp20Lyfe Linez -  Get Functional Hydration FUEL for FIREFIGHTERS, Clean no sugar  for daily hydration. 80% of people live dehydratedSend us Fan MailSupport the show***The views expressed in this episode are those of the individual speakers. Our partners are not responsible for the content of this episode and does not warrant its accuracy or completeness.***Please support the podcast and its future by clicking HERE and joining our Patreon Crew