41. Healthy Conflict and Building Trust In Your Organization

Shawn and Joni share important takeaways and inside details of their recent annual leadership retreat. Focusing on more in-depth conversations and challenging discussions, the pair explain how they utilized the book "The 5 Dysfunctions of a Team" and its accompanying Field Guide by Patrick Lencioni to get beyond surface level talk to strengthen their management team's communication. They reveal the benefits of being vulnerable and having open, honest, and sometimes intense conversations to improve a team's interpersonal relationships.