41 State AGs Challenge Meta over Improving Customer Support for Hacking Victims

Description: In this episode of the WTH Show, Teddy Von Feldt And Dan Sullivan discuss the recent demand from 41 state attorney generals for Meta, the parent company of Facebook and Instagram, to enhance customer support for hacking victims. With a focus on the challenges faced by small businesses and celebrities alike, the episode delves into the implications of Meta's inadequate response to account takeovers and the broader economic impact. Join us as we explore the complexities of customer service in the tech industry and the role of state attorney generals in advocating for users. 00:00 Introduction and Episode Overview 01:08 The Role of State Attorney Generals 01:54 Meta's Customer Service Issues 03:01 Impact on Small Businesses and Individuals 03:40 Meta's Congressional Commitments and Layoffs 04:55 Discussion and Personal Opinions 09:26 Closing Thoughts and Viewer Engagement  Links: https://www.engadget.com/41-state-attorneys-general-tell-meta-to-fix-their-customer-support-for-hacking-victims-184709904.html?  Please provide comments below on this content or other content you would like to see on our show.