415: Stephen Shapiro, Invisible Solutions
from Crack the Customer Code Hosted by Adam and Jeannie
Stephen Shapiro touches upon why so many of us approach problems in the same way, and how you as a leader in customer experience can do it differently. It’s not your job to get the answers, but to ask the questions that allow your team to reach the right solutions.
Embed this episode
No transcript yet.
Frequently asked questions
How long is this episode of Crack the Customer Code?
This episode is 24 minutes long.
When was this Crack the Customer Code episode published?
This episode was published on April 14, 2020.
Can I download this Crack the Customer Code episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.