417: Bernadette Smith, Inclusive CX
from Crack the Customer Code Hosted by Adam and Jeannie
We are all individuals, and we are all different, and those differences need to be valued and respected. Bernadette Smith knows that and actively promotes this view, which is why she is here to help us understand what diversity means and how organizations need to handle it.
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This episode is 21 minutes long.
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This episode was published on April 28, 2020.
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