418 - Asking the right questions of patients. Blaik Wilson, Cemplicity

In this episode of Talking HealthTech recorded at Digital Health Week NZ, host Peter Birch interviews Blaik Wilson, CEO of Cemplicity, a company specialising in patient-reported measures. Blaik provides insights into the significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences. The conversation covers the impact of collecting and analysing this data, the challenges faced in the healthcare industry, and the future priorities for Cemplicity.Key Takeaways:- The significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences.- The importance of capturing and analysing patient data to drive care improvement and provide patient-centric, personalised care.- The potential of utilising patient-reported measures to enhance the healthcare system by connecting patients with their care teams, especially when they are away from immediate care.- The role of technology, service layer, and customer success in capturing and utilising patient-reported measures effectively.- The impact of global data consolidation in understanding patient perceptions and benchmarking.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review and share it with someone who might get some value from it.Keen to take your health tech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information visit talkinghealthtech.com/thtplus. Mentioned in this episode:Sign Up to the Free Talking Healthtech NewsletterSign up to the free Talking HealthTech newsletter for weekly digital health news, events, jobs, partner updates and Pete’s take on what matters across the sector: talkinghealthtech.com/newsletter